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Agency Solutions
Energy Assistance

CSG offers several comprehensive software solutions for agencies and state government offices responsible for managing energy assistance programs. Reducing administration costs, increasing efficiencies and streamlining activities are all crucial to servicing clients during the busy winter months.

eAssist LIHEAP is an in-depth, web-based software solution designed to help agencies and state offices that manage the federal Low Income Home Energy Assistance Program (LIHEAP).

eAssist Voice
is an automated voice retrieval (IVR) system that answers simultaneous phone calls from clients and can dramatically reduce call volume, especially during the busy winter months.

eAssist Conservation
provides intuitive, web-based functionality for agencies and state offices responsible for managing weatherization programs including the Department of Energy Weatherization Assistance Program (WAP) and utility-funded programs.

eAssist Repair
helps agencies simplify the administration of heating repair programs.

eAssist Barcode
integrates with barcode scanners so that documents sent to clients can be scanned upon return.

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